Term and Conditions

1. Our Western Promise

We cater to cowboys and western enthusiasts seeking:

• Authentic men’s western wear (belts, jackets, jeans, shirts, and work gear)
• Durable, high-quality craftsmanship reminiscent of the Old West
• Straightforward shopping with rustic charm

2. User Responsibilities

2.1 Account Conduct

When you mosey on through our site, you agree to:

• Provide accurate information (no tall tales, partner)
• Keep login details secure as a frontier bank vault
• Not use our site for unlawful purposes

2.2 Order Accuracy

You’re responsible for:

• Double-checking sizing before ordering
• Ensuring shipping address is correct (we can’t reroute stagecoaches)
• Understanding customs regulations for international orders

3. Products & Services

3.1 Western Wear Descriptions

We describe our gear as honest as a sheriff:

• Colors may vary slightly due to monitor settings
• All measurements are approximate
• Custom belts/buckles are made-to-order and non-returnable

3.2 Availability

Like frontier supplies, stock can run out fast. We’ll notify you promptly if an item’s unavailable.

4. Order & Payment Terms

4.1 Purchasing Process

Our checkout is smoother than a well-oiled saddle:

• Accepted payment methods: Visa, MasterCard, JCB, PayPal
• Orders process within 1-2 business days
• We’ll email confirmation faster than a mustang runs

4.2 Pricing & Taxes

All prices are in USD. International customers may face:

• Customs duties (your responsibility)
• Currency conversion fees from your bank

5. Shipping & Delivery

5.1 Shipping Options

We deliver via trusted carriers:

• Standard Shipping ($12.95): DHL/FedEx – 10-15 business days
• Free Shipping (orders over $50): EMS – 15-25 business days

Note: We don’t ship to some Asian countries or remote areas.

5.2 Delivery Issues

If your package gets lost like a lone cowboy:

• Contact us immediately at [email protected]
• Provide tracking information
• We’ll work with the carrier to resolve it

6. Returns & Exchanges

6.1 Return Policy

If the fit isn’t right, we’ll make it right:

• 15-day return window from delivery date
• Items must be unworn with original tags/packaging
• Non-returnable items: custom belts, final sale items

6.2 Return Process

Follow these steps like a trail map:

1. Email [email protected] within 15 days
2. Wait for our return authorization
3. Ship items back with tracking
4. Refunds process in 3-5 business days

7. Intellectual Property

Everything on this site is ours, partner:

• Western Wardrobe branding and logos
• Product designs and descriptions
• Website content and images

Unauthorized use is strictly prohibited.

8. Liability Limitations

While we aim to please like a frontier general store:

• We’re not liable for incidental damages
• Maximum liability = your order amount
• We follow all applicable US consumer laws

9. Changes to These Terms

We may update these terms as needed. The current version is always at truewestoutfits.com/terms.

10. Contact Our Posse

Got questions? Reach out to our friendly team:

Email: [email protected]
Mail: Western Wardrobe Sales Store
1091 Bond Street, MIAMI, US 65344